Refund Policy
Last updated: March 2026
Spiritual Disciple — a brand of US Commerce LLC
Our Guarantee
At Spiritual Disciple, we want you to be completely satisfied with your sacred jewelry purchase. If for any reason you are not happy, we offer a 30-day money-back guarantee on all orders.
Eligibility for Returns
To be eligible for a return, items must be:
- Within 30 days of delivery.
- In original, unworn condition.
- In original packaging with all tags attached.
- Free from damage, alterations, or signs of wear.
Personalized or custom-engraved items cannot be returned unless defective.
How to Initiate a Return
To start a return, please contact our customer service team at [email protected] with your order number and reason for return. We will provide you with a return authorization number and shipping instructions.
Refund Processing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days. Please note that your bank may take additional time to post the refund.
Exchanges
If you would like to exchange an item for a different size or variant, please contact us at [email protected]. We will arrange the exchange, subject to product availability.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will send a replacement at no additional cost or issue a full refund, including return shipping costs.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping method to ensure your return arrives safely.
Late or Missing Refunds
If you have not received your refund after the stated processing time, please check your bank account, then contact your credit card company or bank. If you still have not received your refund, contact us at [email protected].
Contact Us
For refund-related questions, reach us at:
- Email: [email protected]
- Mail: US Commerce LLC, 30 N Gould St, Sheridan, WY 82801
Questions about this policy? Contact us at [email protected]
30 N Gould St, Sheridan, WY 82801